Liban Landscape, LLC
Terms, Warranties & Important Notices
For Liban Landscape and Premier Turf & Greens Customers
Current Terms Version: September 9, 2026 — Revision 2
Thank you for choosing Liban Landscape, LLC (“LL”), including services provided under the Premier Turf & Greens name.
This page contains the Terms & Conditions, warranty information, construction and lien notices, consumer notices, and other important information referenced in LL Quotes and Contracts.
Please review the sections applicable to the services described in your Quote before accepting it.
Which Terms Apply?
Part A — Residential & Commercial Landscape / Hardscape Construction
Applies to residential and commercial landscape construction, hardscape construction, outdoor living, artificial turf, putting greens, planting, grading, drainage, and related construction services.
Part B — Commercial Maintenance & Snow Services
Applies to commercial landscape maintenance, snow clearing, deicing, and related recurring services.
If a Quote contains more than one type of service, the applicable Part governs the corresponding portion of the work.
PART A
Residential & Commercial Landscape / Hardscape Construction Terms
1. Contract and Acceptance
These Terms apply to residential and commercial landscape, hardscape, outdoor-living, artificial-turf, putting-green, planting, grading, drainage, and related construction services described in an accepted LL Quote.
The Contract consists of the accepted Quote, these Terms & Conditions, and the plans, drawings, specifications, selections, warranties, attachments, change orders, and other documents expressly identified or incorporated in the Quote.
Project-specific terms stated in the accepted Quote control over conflicting general provisions in these Terms. A written change order controls the matters specifically changed by that change order.
The version of these Terms identified by LL for the Quote at the time Customer accepts it governs that Contract. Later changes to this website or these Terms do not modify an already accepted Contract unless LL and Customer agree otherwise.
Quoted pricing and availability are valid for 30 days unless the Quote states otherwise.
2. Scope of Work and Contract Price
LL will provide the labor, materials, equipment, and services described in the accepted Quote and incorporated project documents.
Work not reasonably included in the agreed scope is not included in the Contract Price.
The Contract Price will not increase solely because LL’s ordinary costs increase unless the Quote contains an agreed adjustment formula or Customer approves a written change.
Additional or changed work will be handled under the change-order provisions below.
3. Project Schedule and Delays
The Quote will state the anticipated project start date, start window, completion date, or defined performance period applicable to the project.
Construction schedules may be affected by weather, site conditions, material availability, permits, inspections, Customer decisions, changes in scope, utility issues, acts of government, labor disruptions, or other circumstances that reasonably affect performance.
When LL becomes aware of a material delay affecting an agreed schedule, LL will communicate the reason for the delay and, when reasonably possible, a proposed revised schedule.
Where applicable law requires Customer’s written agreement to a change in a contractual performance deadline, LL will obtain that agreement.
LL will use commercially reasonable efforts to minimize avoidable delays and resume affected work when reasonably practicable.
4. Changes, Additional Work and Material Substitutions
Changes to the agreed scope, specifications, quantities, materials, or other material project requirements must be authorized in writing.
A written or electronically approved change order may identify:
the changed or additional work;
additional charges or credits;
the method for determining the price if a final amount cannot reasonably be determined in advance;
material substitutions; and
any reasonably anticipated effect on the project schedule.
Customer-requested work outside the original scope is additional work and may result in additional charges.
LL will not charge Customer for unspecified additional work without the authorization required by applicable law and the Contract.
5. Concealed and Unforeseen Conditions
The Quote is based on conditions reasonably observable or disclosed when the project is estimated.
Conditions that could not reasonably be identified before work begins may include buried concrete, rock, unsuitable fill, unstable or unsuitable soils, groundwater, concealed structures, undisclosed utilities or private systems, unexpected subsurface conditions, contaminated material, or similar conditions.
If such a condition materially affects the work, LL may stop or secure the affected portion of the project, notify Customer, and propose a written change order describing the additional work, cost, and schedule impact before performing chargeable additional work.
6. Underground Utilities and Private Systems
LL will comply with applicable public utility notification and safe-excavation requirements.
Customer is responsible for informing LL of known private underground or concealed systems that may not be identified through the public utility-locating process and for arranging accurate identification or marking unless the Quote expressly assigns that responsibility to LL.
Private systems may include irrigation, landscape lighting, invisible pet fencing, private electrical lines, drainage systems, downspouts, septic components, propane lines, fiber or communications lines, and similar improvements.
Customer is responsible for loss or repair to the extent caused by Customer’s failure to disclose or accurately identify a known private system.
LL remains responsible to the extent damage results from LL’s negligence or violation of applicable law.
7. Customer Responsibilities, Access and Approvals
Customer will provide LL reasonable access to the project area and timely information, selections, decisions, and approvals reasonably necessary to perform the work.
Customer will disclose known hazards and site restrictions and reasonably coordinate pets, vehicles, gates, other contractors, occupants, and property access.
The Quote will identify material project-specific responsibilities such as permits, governmental approvals, HOA approvals, access requirements, private utility locating, disposal, restoration, or other Customer responsibilities.
Neither party is responsible for obtaining or paying for a permit or approval assigned to the other party in the Quote.
LL will not knowingly perform work for which a required permit has not been obtained.
8. Materials and Workmanship
Materials will be substantially as specified in the Contract documents, subject to authorized substitutions.
LL will perform its work in a professional and workmanlike manner consistent with the agreed scope.
Natural products such as plants, stone, soil, wood, mulch, and similar materials may vary in color, texture, size, appearance, growth characteristics, or other natural qualities.
Outdoor improvements are also subject to weather, freeze-thaw cycles, drainage conditions, soil movement, normal settlement, use, maintenance, and other environmental conditions.
These characteristics do not excuse defective workmanship or a failure to provide materials substantially as specified.
9. Warranties
The warranties applicable to a project are those stated in the Quote or in a warranty document expressly incorporated into the Contract.
Applicable warranty information should identify the covered work or material, warranty duration, material exclusions or limitations, Customer maintenance responsibilities, claim procedures, and the manner in which LL will perform a valid warranty obligation.
Manufacturer warranties will be administered or passed through as required by the applicable warranty and law.
Any warranty or material promise made by LL and required by applicable law to be included in the written Contract will be documented accordingly.
Warranty Documents
Landscape / Hardscape Warranty
A downloadable PDF will be added to this page.
Premier Turf & Greens Warranty
A downloadable PDF will be added to this page.
Manufacturer Warranties
Applicable manufacturer warranty documents will be provided when applicable to the products or materials used on the project.
10. Payment
Customer will pay the Contract Price according to the payment schedule stated in the Quote.
Deposit amounts, progress payments, completion payments, taxes, permit charges, retainage, and other project-specific payment terms will be governed by the accepted Quote. Deposit application, Customer convenience cancellation, refunds, and rescheduling are also governed by Section 11 below.
An invoice does not independently modify the agreed Contract Price or payment terms.
For commercial construction, any agreed interest, collection charges, retainage provisions, or other commercial payment terms must be stated in the Quote or another expressly incorporated document.
For transactions subject to consumer-credit or other payment restrictions, applicable law controls.
11. Deposits, Design and Planning, Customer Cancellation and Rescheduling
A. Deposits and Authorization to Prepare the Project
The deposit amount and payment schedule are stated in the accepted Quote. Deposits are credited toward the total Contract Price.
After Contract acceptance and expiration of any applicable statutory cancellation period, Customer authorizes LL to begin project-specific design, planning, procurement, scheduling, and preparation within the agreed scope.
Customer understands that services may be performed and financial commitments made before installation begins. A deposit may become partially or fully nonrefundable as allowable charges accrue under this section. Passage of time alone does not result in automatic forfeiture.
This section applies only to the construction services governed by Part A. Commercial maintenance and snow-service termination and prepaid amounts remain governed by Part B and the accepted Quote.
B. Included Design and Professional Planning — $100 Per Person-Hour
Design and professional planning necessary for the agreed scope are included in the quoted project price. These services are not separately added to the price when the project proceeds as contracted.
If Customer cancels for Customer’s convenience after expiration of any applicable statutory cancellation period, completed design and professional planning services will be valued at $100 per person-hour, based on reasonable time actually spent and documented.
Eligible services include:
Project measurements and site analysis.
Design drawings, revisions, and installation layouts.
Turf cutting and seam plans.
Grading and drainage planning within LL’s scope.
Material quantity calculations.
Technical installation preparation.
Routine sales calls, initial estimates advertised as free, general office administration, and ordinary scheduling are excluded from this hourly rate.
Work performed before Contract acceptance or expiration of an applicable statutory cancellation period is excluded unless covered by a separate written authorization disclosing the applicable charge, subject to applicable law.
There is no minimum hourly charge or automatic design-fee forfeiture. LL will document the service date, task, personnel, and time charged. These amounts will not be charged again under another provision.
C. Written Cancellation Notice and Applicable Dates
Customer may cancel for Customer’s convenience by providing written notice to LL at the email or mailing address stated in the Quote or Contract. Except where applicable law provides otherwise, cancellation takes effect when LL receives the notice. Any legally required notice method or effective date controls over this provision.
The timeframes below are measured in calendar days before the installation start date or beginning of the installation window agreed to in writing. LL may not unilaterally advance that date to increase cancellation charges.
If no installation date or window has been agreed to in writing and installation has not begun, only the charges described under “More Than 30 Days Before Installation” apply. If installation has begun, the “14 Days or Fewer Before Installation, or After Work Begins” provisions apply.
D. Cancellation Timeframes and Allowable Charges
More Than 30 Days Before Installation
Customer is responsible for the following reasonable, documented amounts:
Completed design and professional planning under subsection B.
Nonrecoverable costs of materials purchased, custom-cut, fabricated, or committed to noncancelable orders specifically for the project.
Associated nonrecoverable freight, supplier cancellation charges, and restocking fees.
Nonrefundable permit fees and other authorized, project-specific third-party expenses reasonably incurred before cancellation.
Material commitments may occur more than 30 days before installation. Early cancellation does not eliminate responsibility for these allowable costs.
15–30 Days Before Installation
In addition to the amounts above, Customer is responsible for reasonable, documented, unavoidable equipment reservation, rental cancellation, subcontractor cancellation, and mobilization costs already incurred or committed specifically for the project.
14 Days or Fewer Before Installation, or After Work Begins
In addition to the amounts above, Customer is responsible for reasonable, documented, unavoidable direct labor and crew reassignment costs caused by cancellation. These may include wages LL remains obligated to pay for reserved project time that cannot reasonably be reassigned to productive work, plus necessary demobilization expenses.
Properly completed installation work is payable under the Contract. No design, planning, labor, material, or other expense will be recovered more than once.
E. Limiting Costs and Applying the Deposit
Upon cancellation, LL will make reasonable efforts to cancel commitments, reduce losses, and reassign personnel and equipment. LL will not continue incurring avoidable costs for canceled work.
Allowable charges will be reduced by costs avoided, supplier refunds, and the reasonable recoverable value of materials retained for reuse or resale. Materials charged to Customer in full without a reuse or resale credit will be made available to Customer, subject to applicable delivery rights.
LL may apply the deposit toward allowable charges. If those charges are less than the deposit, the difference will be refunded. If they equal or exceed the deposit, no deposit refund is due, and Customer remains responsible for documented allowable charges exceeding the deposit, subject to applicable law.
The deposit is nonrefundable only to the extent of amounts properly chargeable under these terms. No amount will be retained solely as a penalty. A cancellation properly exercised for Customer’s convenience under this section is not itself a breach, and LL will not add a separate lost-profit charge or general cancellation penalty to the charges authorized by this section.
F. Itemized Accounting and Refund Timing
Within 15 calendar days after cancellation, LL will provide an itemized accounting and refund any deposit balance not properly chargeable under these terms.
Any later supplier refund or credit attributable to an amount charged to Customer will be passed through within 15 calendar days after receipt. Credits already given for the same amount will not be duplicated.
Any shorter refund deadline required by law controls.
G. Customer-Requested Postponement or Rescheduling
Rescheduling is subject to LL’s availability and written agreement on the revised schedule.
A Customer-requested postponement within 30 calendar days of installation may result in the same types of reasonable, documented, unavoidable costs described in subsection D, but only to the extent actually caused by the postponement.
LL will explain proposed additional charges in writing and obtain Customer’s written agreement before proceeding with the revised schedule. The remaining deposit will be credited toward the rescheduled project.
A postponement does not automatically result in deposit forfeiture. Work already completed will not be charged again merely because the installation date changes. Unless a revised schedule is agreed, the existing schedule remains in effect, subject to the Contract’s delay provisions and applicable law. Customer may instead cancel under this section.
H. Statutory Rights and LL’s Performance
The cancellation charges in this section apply to cancellation or postponement for Customer’s convenience. They do not limit statutory cancellation rights, required refunds, or remedies arising from LL’s breach or failure to perform.
No charge or deduction will be imposed where prohibited by law. Any legally required cancellation notices or forms will be provided separately as described in Part A, Section 17. This webpage does not replace required direct delivery of those notices or forms.
Where applicable law conflicts with these terms, applicable law controls.
12. Existing Property, Construction Access and Restoration
Construction may reasonably require access by workers, vehicles, equipment, and materials and may disturb portions of the property within agreed access and work areas.
LL will exercise reasonable care in performing the work.
The Quote should identify significant access routes, areas expected to be disturbed, and restoration specifically included in the Contract.
Normal construction disturbance within an agreed work or access area is not, by itself, evidence of negligent property damage.
13. Subcontractors and Assignment
LL may use qualified subcontractors to perform portions of the work.
LL may assign accounts receivable and other payment rights subject to applicable law and Customer’s existing claims and defenses.
Where applicable law requires Customer’s consent before LL assigns responsibility for performance of the Contract, LL will obtain the required consent.
A sale or transfer of LL’s business does not eliminate obligations already incurred under an accepted Contract unless otherwise agreed or permitted by law.
14. Suspension, Default and Termination
LL may suspend affected work when continued performance would be unsafe or unlawful, a required permit is unavailable, Customer denies required access, or Customer materially fails to perform an obligation necessary for LL’s work.
For a material contractual default that can reasonably be cured, the non-defaulting party will provide written notice and a reasonable opportunity to cure, subject to any different period required by applicable law.
Immediate action may be taken when reasonably necessary to address safety, property protection, or legal requirements.
Customer’s cancellation or postponement for convenience is governed by Section 11, including its allowable charges, credits, accounting, and refund deadlines. The default and termination provisions in this section do not expand those convenience-cancellation charges.
Termination does not automatically cause forfeiture of all deposits or acceleration of every unpaid future payment.
Amounts due following termination will be determined based on properly completed work, authorized materials and commitments, authorized additional work, applicable cancellation or termination provisions, lawful damages, credits, and payments already made, without duplicate recovery.
15. Residential and Other Statutory Protections
Residential home-improvement requirements, consumer cancellation rights, construction-defect procedures, lien notices, lien-waiver rights, and other statutory protections apply whenever the transaction, property, or work falls within the applicable law.
Identifying a Customer or project as “commercial” does not by itself determine whether a statutory protection applies.
Nothing in these Terms waives a statutory right that cannot lawfully be waived.
Where applicable law requires LL to provide a notice or document separately from this website, LL will provide that document separately.
16. Construction Liens and Lien Waivers
Wisconsin law may provide lien rights to persons or companies furnishing labor, services, materials, plans, or specifications for construction.
The construction-lien notices and lien-waiver procedures applicable to a particular project depend on the project and applicable law.
Wisconsin Construction Lien Notice
The applicable Wisconsin Construction Lien Notice will be provided as required and will also be made available for download from this page.
PDF download: Coming soon
Notice of Consumer’s Right to Receive Lien Waivers
For transactions subject to Wisconsin’s home-improvement lien-waiver notice requirements, LL will provide the required notice as applicable.
PDF download: Coming soon
Customer should retain lien notices and provide copies to Customer’s mortgage lender when appropriate.
LL will cooperate with Customer and Customer’s lender, when applicable, in administering lien-waiver requirements.
17. Cancellation and Consumer Rights
Customer convenience cancellation and deposit refunds are addressed in Section 11. The statutory rights below are separate and control whenever applicable.
Certain transactions may provide Customer with statutory cancellation rights.
The existence and duration of a cancellation right depend on the transaction and applicable law.
Where applicable law requires LL to provide Customer with a cancellation notice or copies of a cancellation form, LL will provide those documents separately.
Wisconsin Cancellation Notice
PDF download: Coming soon
Federal Cooling-Off Notice
PDF download: Coming soon
Making a form available on this website does not replace separate delivery when applicable law requires LL to provide copies directly to Customer.
18. Wisconsin Construction Defect / Right to Cure Information
Wisconsin law establishes procedures that may apply to certain claims involving construction defects.
Where applicable, LL will provide the required notice and Wisconsin’s official Right to Cure information as required.
Construction Defect Notice
PDF download: Coming soon
Wisconsin Right to Cure Information
A link to Wisconsin’s current official Right to Cure information and brochure will be added to this page.
19. General Contract Provisions
Wisconsin law governs the Contract unless applicable law requires otherwise.
Any legally required notice must be delivered using the method required by applicable law. Other contractual notices may be delivered using the contact information and permitted methods identified in the Quote or Contract.
The accepted Contract constitutes the agreement between the parties concerning the contracted work and supersedes prior proposals or discussions concerning the same scope, except for representations or rights that applicable law does not permit the parties to disclaim or waive.
If a provision is determined to be unenforceable, the remaining provisions will continue to the extent permitted by law.
Failure to enforce a provision on one occasion does not necessarily waive the right to enforce it later.
Nothing in the Contract releases either party from responsibility for its own negligence, willful misconduct, or obligations that applicable law does not permit the parties to waive.
PART B
Commercial Maintenance & Snow Services Terms
1. Contract and Scope
These Terms apply to commercial landscape maintenance, snow clearing, deicing, and related recurring services expressly described in an accepted LL Quote.
The Contract consists of the accepted Quote, these Terms, and any service maps, specifications, pricing schedules, attachments, amendments, or other documents expressly incorporated into the Quote.
The Quote identifies the property, service areas, services, frequencies, service triggers, exclusions, and pricing applicable to the Contract.
Project-specific terms in the Quote control over conflicting general provisions in these Terms.
Later changes to this website do not modify an already accepted Contract unless LL and Customer agree otherwise.
2. Changes and Additional Services
Changes to contracted services, areas, frequencies, specifications, or other material requirements must be agreed to in writing.
Additional services requested by Customer will be charged at the rates stated in the Quote, an incorporated pricing schedule, or another price approved in writing before the additional work is performed.
Electronic approval may constitute written approval.
3. Payment
Customer will pay according to the pricing and payment schedule stated in the Quote.
Customer will promptly identify any good-faith invoice dispute and pay undisputed amounts when due.
Past-due undisputed commercial amounts may accrue simple interest at the rate stated in the Quote, not exceeding the maximum rate permitted by applicable law.
Reasonable collection costs or attorney fees will be recoverable only to the extent expressly agreed and permitted by applicable law.
4. Cost Adjustments
When the Quote expressly permits a defined fuel, deicing-material, commodity, or other cost-adjustment formula, that formula applies according to its stated terms.
For another material increase in labor, commodity, material, freight, supply, or similar costs outside LL’s reasonable control, LL may propose a prospective price adjustment in writing.
Unless the Contract already contains an agreed adjustment formula, the proposed adjustment requires Customer’s written agreement.
If the parties do not agree, either party may terminate the affected service upon 30 days’ written notice without an early-termination penalty, unless the Quote states another lawful arrangement.
Rates in effect before the proposed adjustment remain applicable until an adjustment is agreed or the affected service terminates.
LL will not recover the same cost increase twice through overlapping adjustments.
5. Fuel Surcharge
The fuel surcharge applies only to the service categories identified in the Quote.
The benchmark is the prior calendar month’s average retail price for regular unleaded gasoline in the Milwaukee market, using the independent reporting source and averaging method identified in the Quote.
No surcharge applies below $4.00 per gallon.
At an average price from $4.00 through $4.09 per gallon, the surcharge is 1% of the eligible base service charges.
The surcharge increases by one additional percentage point for each complete additional $0.10 per gallon:
$4.10–$4.19 = 2%
$4.20–$4.29 = 3%
and so forth.
The surcharge is not rounded upward into the next bracket.
The surcharge will decrease as the benchmark decreases and will return to zero when the benchmark falls below $4.00 per gallon.
Unless the Quote states otherwise, the percentage applies to eligible base service charges before other surcharges, taxes, material adjustments, or separately billed pass-through charges.
LL will maintain reasonable supporting records for the benchmark used.
6. Winter Service Term and Initial Commitment
The Quote identifies the covered winter service dates.
Unless the Quote states otherwise, winter services continue through April 15 of the applicable snow season.
New winter-service Customers may be subject to a two-season initial commitment when expressly stated in the Quote.
The Quote will identify the covered seasons and applicable pricing or pricing methodology.
7. Automatic Renewal
When the Quote states that automatic renewal applies, the Contract automatically renews on May 15 for the next one-year contract term unless Customer provides timely written notice of non-renewal.
Unless the Quote states otherwise, Customer’s non-renewal notice must be received by LL no later than April 15 preceding the applicable May 15 renewal.
The Quote should identify the initial commitment, first automatic-renewal date, first non-renewal deadline, and LL’s permitted notice address or email.
LL intends to provide a renewal reminder and any proposed renewal-price increase by March 15 preceding renewal.
If LL does not timely communicate an increased base price, the existing base pricing and previously agreed adjustment formulas continue unless otherwise agreed.
Declining renewal does not cancel the then-current contract term.
Where applicable law imposes additional automatic-renewal disclosure, acknowledgment, reminder, or notice requirements, those requirements control.
8. Snow and Ice Service Judgment
LL will use reasonable professional judgment in performing contracted snow and ice services, subject to the service triggers, specifications, priorities, and limitations stated in the Quote.
Weather conditions, traffic, parked vehicles, continuing precipitation, drifting, refreezing, temperature changes, access restrictions, and other site conditions may affect results.
Snow and ice services reduce hazards but do not guarantee continuously bare, dry, or ice-free pavement.
Unless expressly included in the Quote, LL does not provide continuous on-site monitoring.
Nothing in this section excuses negligent performance of contracted services.
9. Snow Clearing Events and Deicing Application Events
A Snow Clearing Event is one separate physical clearing service performed by LL at the property or applicable service area.
If LL completes a clearing and later returns to perform another separate clearing, the return service is another Snow Clearing Event, even when it occurs on the same day or during the same weather system.
Multiple passes by workers or equipment reasonably necessary to complete one clearing service do not by themselves create multiple Snow Clearing Events.
A return made solely to correct LL’s materially incomplete or deficient performance of the same contracted clearing is not an additional billable event.
A Deicing Application Event is one separate application of salt or other contracted deicing material at the property or applicable service area.
If LL completes an application and later performs another separate application, the later application is another Deicing Application Event, including when performed on the same day.
Multiple workers, vehicles, or passes reasonably necessary to complete one application do not by themselves create multiple events.
A corrective application required solely because LL materially failed to complete the contracted application is not an additional billable event.
If separate areas of a property are priced or counted as independent service units, those units must be identified in the Quote or incorporated pricing schedule.
10. Seasonal Snow and Ice Allowances
Unless expressly modified in the Quote, the seasonal base price includes:
up to 18 Snow Clearing Events;
up to 30 Deicing Application Events; and
seasonal cumulative new snowfall up to 48 inches.
The clearing-event and deicing-event allowances are separate, subject to the overall 48-inch snowfall limit.
Clearing Event Limit
The 18th Snow Clearing Event remains included unless the 48-inch snowfall limit has already taken effect or the service is otherwise separately chargeable under the Quote.
Beginning with Snow Clearing Event #19, each additional clearing is charged at the applicable excess-clearing rate stated in the Quote.
Reaching 18 clearing events does not by itself make deicing applications chargeable. Deicing remains included through application #30 unless the 48-inch snowfall limit takes effect sooner.
Deicing Application Limit
The 30th Deicing Application Event remains included unless the 48-inch snowfall limit has already taken effect or the service is otherwise separately chargeable under the Quote.
Beginning with Deicing Application Event #31, each additional application is charged at the applicable excess-deicing rate stated in the Quote.
Reaching 30 deicing applications does not by itself make clearing events chargeable. Clearings remain included through clearing #18 unless the 48-inch snowfall limit takes effect sooner.
48-Inch Seasonal Snowfall Limit
Once LL documents that cumulative new snowfall for the covered season has reached at least 48 inches under Section 11, all subsequent Snow Clearing Events and Deicing Application Events for the remainder of that season are charged individually at the applicable excess-service rates stated in the Quote, regardless of whether unused clearing-event or deicing-event allowances remain.
A service already in progress when the 48-inch threshold is reached remains included unless it was already chargeable under an event-count limit or another Quote provision.
Previously included services are not retroactively repriced merely because the 48-inch threshold is later reached or weather data is subsequently revised.
LL may continue contracted clearing and deicing after an allowance is exceeded or the snowfall threshold is reached without obtaining another Customer signature.
LL will provide written or electronic notice of the applicable threshold or allowance as soon as reasonably practicable.
That operational notice confirms the billing treatment already agreed in the Contract and does not create a new contract or require additional acceptance, except where applicable law requires otherwise.
The seasonal base price remains payable in addition to excess-service charges.
Unused clearing or deicing allowances do not create a refund, credit, or carryover to another season.
The allowances reset at the beginning of each covered winter season.
11. Snowfall Measurement
For purposes of the 48-inch seasonal limit, snowfall means cumulative new snowfall during the covered winter season, rather than snow remaining on the ground.
The primary third-party snowfall tracking provider and reporting area will be identified in the Quote.
LL may review and reconcile that information against contemporaneous observations at the property and established local news or weather reporting when reasonably necessary to address an apparent discrepancy.
Snow piles, drifting of previously fallen snow, settlement, compaction, or redistribution of old snow do not independently increase the seasonal snowfall total.
If a material reconciliation affects excess-service billing, LL will maintain reasonable documentation supporting the adjustment.
When the reporting source establishes only a reporting period rather than the exact time at which cumulative snowfall reached 48 inches, LL will use a reasonable documented cutoff based on the available reporting and site information and will not retroactively reprice previously included completed services.
12. Deicing Material Cost Adjustment
Unless the Quote states another expressly agreed baseline:
standard road salt baseline delivered cost: $80 per U.S. short ton (2,000 pounds);
treated salt baseline delivered cost: $105 per U.S. short ton (2,000 pounds).
If LL’s documented delivered cost exceeds the applicable baseline because of supplier pricing, shortages, freight, supply disruption, or similar market conditions, the material adjustment for the applicable material is:
(Documented delivered cost per ton − applicable baseline cost per ton) × quantity of that material actually applied
The adjustment applies only to the increased material cost.
It does not independently increase labor, equipment, mobilization, or application charges.
LL will provide written or electronic notice before applying the increased material adjustment prospectively.
The adjustment will decrease as LL’s documented delivered cost decreases and will be zero when delivered cost is at or below the applicable baseline.
LL will maintain reasonable supporting documentation for delivered material costs and quantities used in calculating the adjustment.
Other deicing materials require the pricing or adjustment method stated in the Quote.
13. Customer Site Responsibilities
Customer will provide reasonable access to contracted service areas and disclose known hazards, restrictions, sensitive areas, gates, parking limitations, snow-storage restrictions, and other conditions that may materially affect service.
Customer is responsible for required staking or marking of lawn edges, curbs, islands, structures, and other site features unless the Quote expressly assigns that responsibility to LL.
Customer will disclose known private underground or concealed systems that may be affected by contracted work.
Customer is responsible for loss or additional service cost to the extent caused by Customer’s failure to perform an agreed site responsibility.
LL remains responsible to the extent loss results from LL’s negligence or unlawful conduct.
14. Workmanship and Property Conditions
LL will perform contracted services in a professional and workmanlike manner.
Existing pavement, curbs, landscaping, turf, drainage, structures, and other property may be affected by ordinary winter conditions, freeze-thaw cycles, snow accumulation, plowing, deicing materials, traffic, or preexisting defects.
The Quote should identify known sensitive areas or special service requirements.
Nothing in the Contract constitutes a blanket release of either party from responsibility for its own negligence or unlawful conduct.
15. Events Beyond Reasonable Control
A party is not responsible for delay caused by extraordinary circumstances beyond its reasonable control when that party provides reasonable notice, takes commercially reasonable steps to mitigate the effect, and resumes performance when reasonably practicable.
Ordinary winter weather anticipated by a snow-services contract, routine equipment maintenance, or foreseeable seasonal demand does not by itself excuse contracted performance.
If an extraordinary condition materially prevents continued performance for an extended period, the parties will address an appropriate written service adjustment, suspension, or termination rather than charging for services not performed.
16. Subcontractors, Insurance and Assignment
LL may use qualified subcontractors to perform contracted services.
LL maintains workers’ compensation coverage as required by applicable law.
Any additional insurance requirements must be identified in the Quote or another expressly incorporated document.
LL may assign accounts receivable and payment rights subject to applicable law.
LL may transfer the Contract as part of a bona fide sale or transfer of its business to a qualified successor that assumes LL’s prospective contractual obligations.
LL will provide Customer reasonable notice of such a transfer, including successor contact information, within 14 business days after the transfer.
Unless otherwise agreed or permitted by law, a transfer does not release obligations already incurred before the transfer.
17. Suspension, Default and Termination
Unless the Quote provides a contractual convenience-termination right, a fixed-term Contract remains in effect for the agreed term subject to the provisions below.
For a material breach that can reasonably be cured, the non-defaulting party will provide written notice and 10 days to cure, or any longer period required by applicable law.
LL may immediately suspend affected service when reasonably necessary because of unsafe conditions, unlawful conditions, denied access, or another condition that makes performance impracticable or dangerous.
For nonpayment of undisputed amounts, LL may suspend service after the notice and cure process required by the Contract and applicable law.
Because interruption of snow service can affect site safety, LL will reasonably communicate the effective time of a snow-service suspension or termination.
If the Contract terminates under an authorized provision before the end of a prepaid or fixed seasonal service period, amounts earned and any refund or balance due will be determined according to the Quote’s expressly stated seasonal earning or allocation schedule.
If the Quote contains no such schedule, LL will reasonably allocate the seasonal base price based on the covered service period and properly performed services, together with authorized excess services and other lawful charges, less payments already made.
Completion of a full seasonal term does not create a refund merely because Customer did not use every included event allowance.
LL will not automatically accelerate all future installments or retain unearned prepaid amounts solely because the Contract ends early.
Nothing in this section eliminates lawful damages or other remedies for breach, subject to applicable mitigation requirements and the prohibition against duplicate recovery.
18. General Provisions
Wisconsin law governs the Contract unless applicable law requires otherwise.
Contractual notices may be delivered using the Customer and LL contact information identified in the Quote unless applicable law requires another method.
The accepted Contract constitutes the agreement concerning the contracted services and supersedes prior proposals or discussions concerning the same services, except for representations or rights that applicable law does not permit the parties to disclaim or waive.
If a provision is determined to be unenforceable, the remaining provisions continue to the extent permitted by law.
Failure to enforce a provision on one occasion does not necessarily waive the right to enforce it later.
Nothing in the Contract releases either party from responsibility for its own negligence, willful misconduct, or obligations that applicable law does not permit the parties to waive.
Warranty Information
The warranty applicable to a particular project or service is the warranty identified in the accepted Quote or another document expressly incorporated into the Contract.
Customers should review all applicable warranty requirements, including maintenance obligations, exclusions, claim procedures, and warranty duration.
Landscape / Hardscape Warranty
PDF download: Coming soon
Premier Turf & Greens Warranty
PDF download: Coming soon
Manufacturer Warranties
Manufacturer warranties applicable to specific products or materials will be provided, passed through, or administered as stated in the applicable warranty documents and Contract.
Wisconsin Construction & Lien Notices
The notices applicable to a project depend on the property, transaction, and type of work.
Making notices available on this page is intended to make important information easy for Customers to locate.
Website availability does not replace separate delivery when Wisconsin or other applicable law requires LL to provide a notice directly to Customer.
Wisconsin Construction Lien Notice
PDF download: Coming soon
Notice of Consumer’s Right to Receive Lien Waivers
PDF download: Coming soon
Cancellation & Consumer Notices
Certain consumer transactions may provide statutory cancellation rights.
Where applicable law requires LL to provide Customer with a cancellation notice or cancellation forms, LL will provide those documents separately in addition to making copies available here.
Wisconsin Cancellation Notice
PDF download: Coming soon
Federal Cooling-Off Notice
PDF download: Coming soon
Wisconsin Construction Defect / Right to Cure Information
Wisconsin law establishes notice and opportunity-to-cure procedures that may apply to certain claims involving construction defects.
Construction Defect Notice
PDF download: Coming soon
Wisconsin Right to Cure Information
Official Wisconsin link: Coming soon
Downloads & Records
For convenience, Customers will be able to download or print the current Terms & Conditions, warranty documents, and applicable notices from this page.
Current Terms & Conditions
PDF download: Coming soon
Landscape / Hardscape Warranty
PDF download: Coming soon
Premier Turf & Greens Warranty
PDF download: Coming soon
Wisconsin Construction & Lien Notices
PDF downloads: Coming soon
Cancellation / Consumer Notices
PDF downloads: Coming soon
Construction Defect / Right to Cure Information
PDF downloads and official Wisconsin link: Coming soon
Customers may request a paper copy of applicable contract documents from LL.
Liban Landscape, LLC
20090 West Lincoln Avenue
P.O. Box 511441
New Berlin, Wisconsin 53151
414-406-7619
info@libanlandscape.com
Services may also be marketed under the Premier Turf & Greens name.